Youth Centre in Southampton

1 November 2024

Benefits to you:

  • Health Cash Plan
  • Life Assurance
  • 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
  • Celebration leave
  • Option to purchase additional annual leave (up to 10 days per annum)
  • Employer Pension
  • Employee Assistance Program with Health Assured
  • Cycle to work scheme
  • 50% discount on nursery fees
  • Day camps discounts: 1 week free and 1 week at 50% per child per annum
  • Campsite and activities discounts at YMCA Fairthorne Manor

Job Purpose:

As Director of Youth Services you will have responsibility for service delivery to our residents and any other young people who are our clients to enable them to belong, contribute and thrive.    You will be responsible for working with the Senior Leadership Team to determine strategic direction for Housing and Youth Services;

You will ensure that our Housing and Youth Services are managed as effectively as possible so that we:

  • Offer the best possible environment as a home to our young people
  • Safeguard resident safety
  • Maintain our properties in the best possible state of repair
  • Minimise anti-social behaviour disturbances
  • Maximise organisational income through effective management of rental income

You will also ensure that our service is as inspirational as it can be for young people.  You will lead a staff team to deliver the best possible supported housing service to young people in Southampton, Basingstoke and IOW.  You will ensure that:

  • Our service delivery reflects best practice
  • Our staff team are trained to the highest possible standard so that they are effective in working with all young people, and particularly with young people who might need additional support due to vulnerabilities
  • We are responsive to our young people’s emotional needs and that our service delivery is psychologically informed
  • Our team offer the best possible opportunity to our residents and other service users to identify, pursue and achieve goals so that we support all our young people to belong, contribute and thrive.

Experience required:

  • Substantial senior management level experience gained in a similar role and in a similar environment
  • Practical experience of working with and supporting vulnerable groups
  • Experience of managing challenging behavior and demonstrates knowledge of trauma informed practices
  • Experience of senior level strategic planning
  • Demonstrable experience of delivering positive service and organisational development strategies, and leading effective organisational change
  • Experience of leading teams across different geographical locations
  • Experience of partnership working with demonstrable results
  • In depth knowledge and understanding of housing management best practice and legislation
  • Detailed understanding of safeguarding best practice and other relevant legal and regulatory requirements
  • Experience in financial management, monitoring and interpreting financial information

Practical & Intellectual Skills:

  • Strong, effective leadership skills demonstrated at a strategic level
  • Awareness and understanding of the concepts of ‘Psychologically Informed Environments’
  • Excellent communication and presentation skills
  • The ability to work in a small, fast paced team
  • The ability to effectively manage competing priorities
  • Strong IT skills

Disposition/Attitude:

  • The ability to remain calm when under pressure
  • The ability to ensure effective cross team working
  • Successful track record in collaborative working
  • Passionate, warm, energetic, enthusiastic and inspiring
  • Exceptional interpersonal skills with the ability to establish rapport and credibility with a wide range of people
  • Commitment and flexibility in approach to work to meet the demands of the post and manage work load

Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.

We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.

Please apply now for this rewarding position and be part of an amazing charity who continue to support and achieve wonderful things within the community.