2 October 2024

Benefits to you:

  • Health Cash plan
  • Employer pension contribution
  • 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
  • Option to purchase additional annual leave (up to 10 days per annum)
  • Celebration Leave
  • Employee Assistance Program with Health Assured
  • 50% discount on nursery fees
  • Day camps discounts: 1 week free and 1 week at 50% per child per annum
  • Campsite and activities discounts at YMCA Fairthorne Manor
  • Cycle to work scheme

Job Purpose:

YMCA George Williams, Southampton is located close to Southampton City centre and is a purpose-built housing facility accommodating 52 people aged 16-25, some of whom have complex needs, supporting them to live independently. As a key member of the Youth Engagement Team working at Southampton this post will deliver evidenced-based and youth-focused programmes to residents and the wider Southampton Community.

Main Duties & Responsibilities:

  • Facilitate housing and benefit support sessions with YMCA Members
  • Assist with benefit applications and adjustments appropriate and relevant to needs of YMCA Members
  • Facilitate the booking and delivery of community-based programmes.
  • Assist YMCA Members with budgeting and financial management
  • Act as an advocate for young people and to signpost and support access for them into agencies and services appropriate to the young people’s needs.
  • Undertake risk assessments and support planning interviews with new residents.
  • Actively support job search, training, and volunteering opportunities with young people who are not in education, employment, or training.

Qualifications and Experience:

  • Knowledge of services such as housing support, benefit services and the relevant processes
  • Basic knowledge of up to date housing law and local policy / procedures
  • Knowledge and ability to provide correct information to tenants regarding housing, benefits or any other relevant tenancy issues
  • An understanding of the Local Authority Housing Allocation register
  • A willingness to work in partnership with YMCA Housing Manager and Credit Control

Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.

We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.

Please apply now for this rewarding position and be part of an amazing charity who continue to support and achieve wonderful things within the community.