YMCA Impact

Reducing Isolation Through Support and Volunteering

With encouragement and consistent support, Case C began engaging with communal activities, helping to rebuild confidence, routine, and a sense of connection.

Case C’s story

A snapshot of how consistent support and volunteering helped reduce isolation.

Case C was experiencing increased isolation following the breakdown of a relationship. His mental health had declined, and he reported feeling unsure about the future. During this period, he lost confidence and was reluctant to engage with other residents, preferring to remain in his flat.

Staff continued to offer consistent, non-judgemental support and encouraged Case C to take part in activities when he felt able. Engagement was initially limited, and social interaction felt challenging for him.

A positive shift was observed following the involvement of volunteers supporting a shared outdoor project. With encouragement, Case C began spending short periods in the communal outdoor space, initially observing and later expressing interest in becoming involved.

“For the first time in ages, I feel like someone believed in me. It made me believe in myself again.” Case C

Over time, Case C increased his participation, developing basic gardening skills and spending more time in the shared space. This provided opportunities for informal social interaction and helped establish a sense of routine.

Staff observed improvements in Case C’s confidence and mood. He began engaging more positively with other residents and reported feeling more settled.

Case C has since volunteered to take on responsibility for watering the garden and supporting its upkeep. This role has helped him feel useful and valued within the community.

Case C’s journey highlights the impact that volunteering, shared activity, and consistent encouragement can have in reducing isolation and supporting improved wellbeing.